Privacy Policy

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At Thiele Insurance Agency, we are committed to protecting your privacy and safeguarding your health and personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, including visiting our website or interacting with us in-person or via digital platforms.

This policy complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

We may collect the following categories of information:

• Name, date of birth, Social Security number
   
• Address, phone number, email
   
• Insurance details, Medicare or Medicaid ID
   

• Medical history, treatment details
  
• Prescriptions, diagnoses, and lab results
   
• Physician or provider details
   

• IP address, device type, browser info
   
• Pages visited, time spent on site
   

We use your information for purposes including:

• Providing healthcare and Medicare-related services
   
• Verifying eligibility
   
• Communicating with you about your policy
   
• Complying with legal and regulatory requirements
   
• Improving our services and user experience
   

We do not sell your personal or health information with any third party.

 SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.

You have the right to:

• Access and request a copy of your health records
   
• Request corrections to your records
   
• Request restrictions on certain uses or disclosures
   
• Receive a list of disclosures we've made
   
• File a complaint if you believe your rights have been violated
   

We implement administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, secure servers, and access controls.

Our website may use cookies to enhance your experience. You can modify your browser settings to decline cookies, though some features may not function as intended.

We may update this policy periodically. Any changes will be posted on this page with an updated.

If you have questions about this Privacy Policy or your rights, contact us at:

Thiele Insurance Agency
16924 Frances St, Ste 208, Omaha, NE 68130
tthieleinsurance@outlook.com
(402) 210-7779